julie levin russo

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  • julie levin russo replied on the discussion topic batch-delete 12000 spam posts?
    Thank you for your help! Even 64M didn't seem to be enough, and I'm on shared hosting so I don't want to overdo it. The link gave me the idea to go into the database through phpmyadmin. I looked up the owner_guid of the spam account and then... view reply
  • julie levin russo added a new discussion topic batch-delete 12000 spam posts? in the group Elgg Technical Support
    I try to delete spam users quickly, but one bot managed to create over 12000 blog posts before I caught it. I now get this error when trying to delete the user: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 79...
    • A memory size of 32 MB seems a bit small. By default Elgg sets 64 MB in .htaccess. You can try to increase the allowed memory size in Elgg's .htaccess:

      php_value memory_limit 64M

      If the value in .htaccess is already larger than 32 MB the limit is set in the main php.ini config file on your server. Then you would need to adjust the setting there or in case you can't do it yourself you would ask the support of your webhoster.

      Only if increasing the memory size to 64 MB (or even 128 MB) doesn't help I would suggest to look for other reasons for your problem. Then the link rjcalifornia posted could help.

    • Thank you for your help! Even 64M didn't seem to be enough, and I'm on shared hosting so I don't want to overdo it.

      The link gave me the idea to go into the database through phpmyadmin. I looked up the owner_guid of the spam account and then searched for all objects matching that owner_guid. I deleted rows from the search results in batches of 500 using phpmyadmin's interface. It seems to have worked!

      I'm still looking for a good spam-catching plugin -- CAPTCHA doesn't do much. I'm using Elgg for courses, so right now I just turn off the ability to create new accounts except during the first few weeks of the semester. While it's turned on, I have to batch-delete the spammers every day or two.

    • Julie, give a look in my plugin: spam_login_filter.

      The community are using it with good results.

  • SOLVED. I determined by looking at the source code that my login/admin problems were caused by another plugin. I removed that and was able to use Cash's DB Validator plugin to repair the database problems I'd created. It worked like a charm! I'm... view reply
  • Fantastic!!! Cash is like my elgg guardian angel. But now I run up against my other problem, which is that I can't log into my admin user to enable/use plugins (I get a black page with just background color). Is there a way to make another user an... view reply
  • Yup, I did the very bad thing. The problem was I had like 800 spam users to delete. Live and learn, I guess. So given that I did it, do you think there's any workaround to fix this particular error? It only hangs when loading the members... view reply
  • OK, I've been breaking down the problem described here, and I have a more specific question. Other than my own login problem, the site seems to be working fine, EXCEPT this error I believe I have caused by deleting a user who was a member of a...
  • julie levin russo added a new discussion topic help, I think I broke my database in the group Elgg Technical Support
    I have a problem with spam users registering in my elgg site. I finally went into phpmyadmin to batch-delete several hundred of them from the elggusers_entity table. So far, so good. Records for the original users from before the spam invasion are...
    • Did you try my database validation/repair plugin?

    • Or could it be that Plugin that Fixes the Owner??? I use a plugin that is suppose to Fix Owner Errors with other Plugins. Maybe might have to search for that. As far as that Plugin to repair the database if that does not work try to find the admin fix plugin. It's called this:

      plugin_owner_fix

    • I am having some strange problem. I started getting memory errors and Zacher said there was an issue with start.php getting written to twice. Well he fixed my site but today I started getting errors then memory errors, then my server booged it as memory limits I think kicked in.

      I tried overwriting Elgg files. Still errors. I cleared my public_html and reloaded Elgg 1.7.4 and I still keep getting   Fatal error: Cannot redeclare htmlawed_init() (previously declared in /home/tahoebil/public_html/mod/htmlawed/start.php:17) in /home/tahoebil/public_html/mod/htmlawed/start.php on line 30   until I unload the plugin or create "disabled" mod directory.

      Anyone have any ideas? Is this a PHP problem? My other Elgg site (with little traffic at all) still works fine on my VPS, what could cause this install to have these plugin errors?

      Thanks!

  • julie levin russo replied on the discussion topic action/login 404 error
    Yes! I'm not sure if 1.6.3 changed https, it got turned on accidentally in the update, or something changed coincidentally on the back end -- but with https login unchecked it works fine. Thanks so much, you're a huge help. view reply