imjustsarah

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  • imjustsarah replied on the discussion topic Fatal error: Class 'DatabaseException'
    Thanks for the information! I will attempt to disable everything and start working from there. I will post back with more information, if needed. Again, I highly appreciate everything. view reply
  • imjustsarah replied on the discussion topic Fatal error: Class 'DatabaseException'
    Yeah, I am only concerned with  Fatal error: Class 'DatabaseException' not found in [FULL_PATH_REMOVED_]/totallymiinteractive/elgg/engine/lib/database.php on line 270 (that other part was pulled in after I hit submit - not sure what that's... view reply
  • imjustsarah replied on the discussion topic Fatal error: Class 'DatabaseException'
    Ok, I didn't put this information in... I am not sure where it came from... // <![CDATA[ /** * Don't want to cache these -- they could change for every request */ elgg.config.lastcache = 1370731586; elgg.config.viewtype = 'default';... view reply
  • imjustsarah added a new discussion topic Fatal error: Class 'DatabaseException' in the group Elgg Technical Support
    Hello All, I am receiving the following error on my Elgg install. This error sits at the bottom of all of the public web pages. I cannot login to the website at all, I haven't updated the site what so ever, the last time I accessed it was a couple...
    • Yeah, I am only concerned with 

      Fatal error: Class 'DatabaseException' not found in [FULL_PATH_REMOVED_]/totallymiinteractive/elgg/engine/lib/database.php on line 270 (that other part was pulled in after I hit submit - not sure what that's about).

      Also, I am with 1and1... there isn't a database repair utility. 

      Is there a way to manually disable the plugins withoin the code itself?

    • The "// <![CDATA[ /** ..." error message mentions the event manager plugin and also includes some location information. This problem could be that the event manager plugin has a problem with the Google maps embedding. I don't know what could cause this problem but there are some possibilities I can think of:

      • for some reason your site (the event manager plugin) fails to connect to Google maps via the Google maps API (api key problem?) and this results in the error,
      • as your site is running on Elgg 1.8.14 the problem could be caused by a Javascript library included in any plugin that is not properly registering itself. The libraries were already not correctly registered by such a plugin before but only on Elgg 1.8.14 this resulted in a problem as there was a core bug fixed that resulted in non-correctly initialized Javascript libraries to fail. Maybe it's the event manager plugin that does not correctly initialize for example the JS library used to connect to Google maps but it might be caused by any other 3rd party plugin and the event manager issue is only a sideeffect.

      In the long run I would suggest to update to the latest Elgg version because it contains a workaround to allow for Javascript libraries to be initialized again even if they are not registered correctly by a plugin developer. You might also want to update any plugins that might not be up to date.

      If you have trouble to log in (and therefore can't disable any plugins), then create a file that you named "disabled" in the mod folder of your site. The content of this file is not relevant - it can be even empty. The important part is that the name of the file needs to be "disabled". If this file is present, all plugins of your site will be made inactive and you should be able to log in again. Then you can disable any plugin for real (meaning it will continue to stay disabled if you remove the "disabled" file again).

      The fatal error might be connected with the other issue, so you should check if the fatal error still turns up, if you for example deactivated the event manager plugin. I would suggest to update your site to the latest Elgg release, but only update if you know that the fatal error will not occur.

    • Thanks for the information! I will attempt to disable everything and start working from there. I will post back with more information, if needed.

      Again, I highly appreciate everything.

  • imjustsarah added a new discussion topic Elgg Site blocked by company firewall in the group Elgg Technical Support
    Hey all, My employer has an Internet Usage Policy that classifies sites and blocks them based off of (what i believe to be) meta tags/data. The site worked initially but now it is being classified as "Games" but there are no games on the...
    • It depends of what Internet filter is in place. Even if you change meta tags most internet filters will still block the site unless you request to unblock it

      Rodolfo Hernandez
      Arvixe/Elgg Community Liaison

    • In my experience many of these filters read the content and search for keywords in the text. As Rodolfo says, once blocked, they remain blocked unless someone manually unblocks them.