Hi,
Yeh i am sure and no they dont. The hosts have confirmed the database credentials are correct.
What about db user privileges?
Your settings are correct, I don't see a problem with it. Could it be that the database is under maintenance or something?
Rodolfo Hernandez
Arvixe/Elgg Community Liaison
Remove all that curly brackets from the settings value and check it again. i.e change
$CONFIG->dbuser = '{{web234-hosp4hom}}';
to
$CONFIG->dbuser = 'web234-hosp4hom';
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