Can you use 'Developer tools' plugin to catch the error?

Switch on 'Enable error log' in the plugin's settings and reproduce your issue.

Now check out /admin/develop_tools/error_log

Because the log you provided doesn't clarify the details.

We'll have a look https://github.com/Elgg/Elgg/issues/14842

Will be fixed in the next Elgg release. https://github.com/Elgg/Elgg/pull/14849

Check log

It means what it means.

Server logs

Thanks. It has been solved by hosting service. When I asked what the problem was, they said that The relevant situation had occurred due to heavy PHP usage. There might be areas in my software that I need to optimize. And added they recommend that you have a professional webmaster or software developer review it.

right now when someone visits my page all they see is a login screen

Seems, you've enabled 'Restrict pages to logged-in users' option (aka 'Walled garden' mode).

So your front page will always limited with login form. You can only change the background image there.

For non-walled garden case use these plugins to change your front page:

https://elgg.org/plugins/3265187

https://elgg.org/plugins/3332885

I can't reproduce it, all works as expected.

Deactivate all 3rd-party plugins and try again.

in .htaccess file

Apache server restart is required.

You may want to do it for PHP.

Restarting PHP-FPM service is also required after changes.

I am on a Shared Hosting . How can I do it ? If not possible , please suggest other ways . Also check in my Demo Account

Username : amitdas

Password : amitdas

No ideas.

If you have web-panel, use it.

Ask your hosting support.

# HTTP to HTTPS
# Exclude subdomains
RewriteCond %{HTTP_HOST} ^(www\.)?safalaya\.com\/$ [NC]
RewriteCond %{HTTPS} off
RewriteRule ^ https://www.safalaya.com%{REQUEST_URI} [NC,L,R]

# Add WWW on SSL
RewriteCond %{HTTPS} on
RewriteCond %{HTTP_HOST} !^www\.
RewriteRule ^ https://www.%{HTTP_HOST}%{REQUEST_URI} [NC,L,R]

Learn more: 1, 2, 3, 4

Hi,

From lack of any response, I understand nobody had this problem before me :-)
I managed to resolve it with the help of a friend who asked around. I would like to post it here so that if it happens to anyone else, it might be helpful:

1- I had upgraded my OS v'a HowToForge guides. They are excellent. I had followed the following guides in the order given below:

1- https://www.howtoforge.com/how-to-upgrade-from-debian-10-to-debian-11/
2- https://www.howtoforge.com/update-the-ispconfig-perfect-server-from-debian-10-to-debian-11/
3- https://www.howtoforge.com/ispconfig-php-debian/

The suspicion was the problem was due to something may have gone wrong in the 3rd step, that is; ISConfig upgrade. That ISPConfig upgrade also reconfigures any postfix, dovecot, amavis, spamassassin settings which may have been overridden by the Debian OS upgrade.

So; I guess the first time I did the ISPConfig Upgrade, I might have overlooked something due to the fatigue of taking all those backups, OS upgrade etc etc and may not have noticed a warning/error message. Anyways, when I simply rerun the ISPConfig upgrade, it resolved all the issues!

Note: In my many hours of trying to resolve this problem, I have resorted to the help of Chatgpt and Deepseek. Out of my experience, they are very usefull as reference tools but DO NOT USE THEM as experts or nor your colleagues! They come out very self-assured and wrong. They even give false promises like `we will sort it %100 this time` kind of BS.. Also when you point to the mistakes, it is amazing how quickly they accept it propose the completely opposite idea with the same level of self assuredness:-)

Continue having fun with Elgg!

Take care.