uservalidationbyemail stops sending emails - help!!!
I've created a new Elgg installation (1.7.8) - I enabled a number of plugins, everything was fine. But the uservalidationbbyemail stopped sending the validation emails.
I tested another installation on the same hosting (godaddy) - everything fine.
I deleted & reinstalled elgg and the probelem was fixed. I then added plugins one at a time and tested the registration after each plugin was enabled. All required plugins installed & all working fine.
I started to customse apparently trivial things like the custom index widgets, completed my profile. I tested the registration and it had stopped working again. I backtracked, and undid everything I did since it was working. no luck.
I then disabled all but the most necessary plugins. no luck.
I tested othe notification emails - all worked all the time.
I deleted the installation & DB to go back to a known working state - now it doesnt work even from a clean install.
The other install on the same hosting still works.
I can't see how to verify the email has been generated & sent. I have no 'sending' folder on the server, or bpunce backs that I can detect. They are not in any spam filters. email address is valid - I get other notifications.
Any ideas? I'm at my wits end!
Thanks
Jason
- Get Me In Google!@getmeingoogle
Get Me In Google! - 0 likes
- Dahaniel@Dahaniel
Dahaniel - 0 likes
- Dahaniel@Dahaniel
Dahaniel - 0 likes
- ethan@ethan168
ethan - 0 likes
- DhrupDeScoop@Dhrup2000
DhrupDeScoop - 0 likes
- Shouvik Mukherjee@shouvik
Shouvik Mukherjee - 0 likes
- ethan@ethan168
ethan - 0 likes
- Shouvik Mukherjee@shouvik
Shouvik Mukherjee - 0 likes
- rjcalifornia@rjcalifornia
rjcalifornia - 0 likes
- delroy@lazab2011
delroy - 0 likes
You must log in to post replies.Okay, I fixed it...so for anyone else out there suffering from a similar problem here's the solution:
Don't use a ! in your site title - that's it!!! I expect there are also other characters aside from the exclamation mark that will cause problems...
wow, I just wasted a whole day over a !
I seem to have a similar problem, it looks like there are no more mails sent since I updated to 1.7.8, neither confirmation mails nor notifications...
I have no special characters in the sitename
Okay, found it in the logs, our mailserver had problems.
I am new to Elgg, having the same problems as you guys, and I emailed Godaddy for help. They replied that I should set relay-hosting.secureserver as the relay server code. However, I could not figure out where and how to set this code. Can anyone help???
@XrossOver:
I believe that the GoDaddy "Help" person told you a LIE - he/she is just janging your chain.. They should have enough Brains to help you out within only about a few minutes ! ;-)
GoDaddy hosting is always one of the worst ones, if not the worst one. Either, it's an elgg-specific issue with their server, no fault from Elgg's side or, the sendmail server is faulty. I had the problem with my VPS a few days ago and it was because of an old ip address remain in the pipe interrupting the outgoing connections.
My advice: Get rid of Godaddy, there are better and cheaper (maybe) alternatives ... Arvixe anyone ...? ;)
@DhrupDeScoop & Shouvik Mukherjee: thanks for your advice, I am totally agree that Godaddy sucks. however, any advice for me how to transfer my Elgg database from Godaddy to Arvixe?
PhpMyAdmin comes handy in managing db. And, read the Elgg docs, there are instructions of how to perform server migrations.
http://docs.elgg.org
If you wanna transfer to another server, read this:
http://docs.elgg.org/wiki/Duplicate_Installation
Rodolfo Hernandez
Arvixe/Elgg Community Liaison
Ok Let me just throw something in right here. My users are not receiving their comfirmation messages. I contacted my host arvixe and they are saying that the problem is on my end. :(