Active vs Total Users
By captnbob
My total users numbers keep going up but the active users number has been the same for many days. I think the members are not being validated. I have turned off the email validation plugin. Will this keep the active numbers from going up? I seem to have the problem with ie users being able to login.
What more information is needed to answer my questions.
Thanks
Beginning Developers
This space is for newcomers, who wish to build a new plugin or to customize an existing one to their liking
- iionly@iionly
iionly - 0 likes
- Brett@brett.profitt
Brett - 0 likes
You must log in to post replies.As far as I know the only way offered by default Elgg for users to activate their accounts is by email validation. So, yes, I think by disabling the email validation plugin your users can't activate their accounts. You could use for example the simpleusermanagement plugin to activate the present accounts.
Regarding the problem with IE users not be able to log in I have no idea. Maybe a theme or a non-core plugin you are using is not compatible with IE. But are you sure that the problem is IE? If these accounts have not been activated yet, people will also not be able to log in regardless of the browser used.
IE sometimes gets upset when you have the site URL mismatched between login page and actual Elgg site (http://www.mysite.com vs http://mysite.com). Check to make sure users are accessing the site with the URL you entered during installation.