Hi, thanks for report, can you give some information about your system? elgg version, plugins installed (can I see your elgg site to watch the issue by myself?)

Did you updated the plugin from any older version or is a new installation?

Are you usign kaltura.com or kaltura CE?

We are using a self-hosted KalturaCE.

Elgg version =1.6.1 , 2009072201. That was a new installation.

The website is not available.

We did not install many plugins. I think we just installed KalturaVideo/TinyMCE/friends/profile.

I would like also to know whether uploading of images/audio are supported with the plugin.

It seems a bug with the Kaltura CE. Please confirm me that point:

Go to Kaltura Admin -> Player & Editor and tell me what player are you using (dark, light, or custom uid).

Then open the page with some created video, look at the source html code and search for the object tag, something like this:

<object name="kaltura_player_1267181001" id="kaltura_player_1267181001" type="application/x-shockwave-flash" allowScriptAccess="always" allowNetworking="all" allowFullScreen="true" height="480" width="680" data="http://192.168.2.2/webs/Elgg/kaltura/kalturaCE/index.php/kwidget/wid/0y7a1pold4/uiconf_id/36202"><param name="allowScriptAccess" value="always" /><param name="allowNetworking" value="all" /><param name="allowFullScreen" value="true" /><param name="bgcolor" value="#000000" /><param name="movie" value="http://192.168.2.2/webs/Elgg/kaltura/kalturaCE/index.php/kwidget/wid/0y7a1pold4/uiconf_id/36202"/><param name="flashVars" value=""/><param name="wmode" value="opaque"/><a href="http://corp.kaltura.com">video platform</a><a href="http://corp.kaltura.com/technology/video_management">video management</a><a href="http://corp.kaltura.com/solutions/overview">video solutions</a><a href="http://corp.kaltura.com/technology/video_player">free video player</a></object>

And post all here, that will help me to confirm this bug.

That is the source code when i go to the View Video page:

<object name="kaltura_player_1267094007" id="kaltura_player_1267094007" type="application/x-shockwave-flash" allowScriptAccess="always" allowNetworking="all" allowFullScreen="true" height="335" width="400" data="http://openvideo-uhu.red.i2factory.com/kalturaCE/index.php/kwidget/wid/484i88sf70/uiconf_id/48411"><param name="allowScriptAccess" value="always" /><param name="allowNetworking" value="all" /><param name="allowFullScreen" value="true" /><param name="bgcolor" value="#000000" /><param name="movie" value="http://openvideo-uhu.red.i2factory.com/kalturaCE/index.php/kwidget/wid/484i88sf70/uiconf_id/48411"/><param name="flashVars" value=""/><param name="wmode" value="opaque"/><a href="http://corp.kaltura.com">video platform</a><a href="http://corp.kaltura.com/technology/video_management">video management</a><a href="http://corp.kaltura.com/solutions/overview">video solutions</a><a href="http://corp.kaltura.com/technology/video_player">free video player</a></object>

About the player editor, i think that is not the problem, because we changed it and tried it with many different players.

I guess it is about caching, it is not normal we can see the video once, and the next time the video cannot be loaded. In both cases, the source code (shown above) for the player is the same.

Do you need any other information?

Anyway, I've found a bug with the player while I was investigating your problem. I'll post a new version (Beta2) in a minutes at the public download. About the catching, if you open the URL http://openvideo-uhu.red.i2factory.com/kalturaCE/index.php/kwidget/wid/484i88sf70/uiconf_id/48411 directly in the navigator, it works allways? I tried, but seems behind the vpn access.

Opening the URL has the same problem, i mentioned before. I realized the problem happens also accessing the second/following times with a different browser.

We will try it again with your next release.

So then, the problem seems to come from kaltura! Do it works the videos from the kaltura management console?

I can't help you here, probably something with server configuration. You can find help with kaltura CE here:

http://www.kaltura.org/project/community_edition_video_platform

http://www.kaltura.org/project/issues/418

I can tell you that sometimes I can't see some videos of kaltura using flash player 64bits (alpha release) with linux.

Note about the players, if you want to change the players for the current videos, you need to recreate video objects. Otherwise, the old videos will remain with the old players.

We have looking around the problem. We think that could be a problem of KalturaCE, however the integration with other plugins like Drupal are working well.

We realized about:

- Elgg Integration

Elgg plugin is accessing  the KalturaPlayer via "object tag embedded" (we wrote the code above):

http://openvideo-uhu.red.i2factory.com/kalturaCE/index.php/kwidget/wid/484i88sf70/uiconf_id/48411

On this case, the problem comes out ,as we tell you before. That seems "like you told" a bug of KalturaCE, due to there is no Elgg plugin interaction, is not there?

- Drupal Integration is working well.

This integration access the player via JS SWFObject. 

<script type="text/javascript">
var kaltura_swf = new SWFObject("http://openvideo-uhu.red.i2factory.com/kalturaCE/kwidget/wid/_1_605/entry_id/z942bhzhi7/uiconf_id/605", "kaltura_player_z942bhzhi7", "410", "364", "9", "#000000");
kaltura_swf.addParam("wmode", "opaque");
kaltura_swf.addParam("flashVars", "layoutId=fullLarge&pd_original_url=http%3A%2F%2Fopenvideo-uhu.red.i2factory.com%2Fdrupal%2Fnode%2F14");
kaltura_swf.addParam("allowScriptAccess", "always");
kaltura_swf.addParam("allowFullScreen", "TRUE");
kaltura_swf.addParam("allowNetworking", "all");
kaltura_swf.write("kaltura_wrapper_z942bhzhi7");
</script>

It can be accesed via the URL like:

http://openvideo-uhu.red.i2factory.com/kalturaCE/kwidget/wid/_1_605/entry_id/z942bhzhi7/uiconf_id/605

We don't know much about KalturaCE and Elgg, but we think the problem could be fixed if the player is accessed on the same way than with the Drupal integration.

Looking forward hearing about you.

In genereal it's a good idea to use javascript to write the object tag (but some sistems cannot work). But to be sure that this is the problem, note that drupal uses the player 605 and the kaltura video are using 48411.

Can you change in kaltura admin the default player to match the 605 like drupal? then recreate objects and tell me if the problem continues. If you say yes, I'll improve the plugin with a swfobject.

IMPORTANT: use the version 1.1Beta2 !