Fatal "this page isn't working" errors, site suddenly non-functional
Hi there, I am using elgg 2.3.3, Version - 2016092300
I'm having a huge issue with my elgg site. Recently my server host's VPS went down, and when they 'fixed' the issue, the site returned but is no longer working properly.
I am unable to access the plugins page, I am receiving a "this page isn't working error, unable to handle the request, http error 500". I assume there is a plugin causing an error but I don't know which?
I am unable to edit or delete posts, and if I try to save my settings in the admin panel it brings me to the same 'this page isn't working' error. Before the server went down I changed the default access permissions to "logged in users". I cannot change it back because saving causes the fatal error issue. Is there another way I could try to manually override and return default access permissions to "public" to see if that might be a cause of issue?
I am unsure what to do. I only have minimal experience with php and mysql, my knowledge doesn't go beyond that.
- Duckverse@Duckverse
Duckverse - 0 likes
- Nikolai Shcherbin@rivervanrain
Nikolai Shcherbin - 0 likes
- Duckverse@Duckverse
Duckverse - 0 likes
You must log in to post replies.Just to add, I tried deleting all third-party plugins from the /mod folder and that did not work. I also tried reinstalling the default plugins.
I think it could be a CHMOD permission issue but I'm not sure where.
Check your server logs.
I solved the issue. Turns out when the VPS went down, the backups they recovered for my server didn't save some of the cached stuff. I was able to fix it by reuploading a fresh install of 2.3.3 over top the old one.