Problem for recovering login


I am using elgg 2.1.

Our social network has about 550 members. And now, the link to recover the password when lost is dead...

Can someone help me? Where can be the problem?

Thanks a lot

  • "is dead" is a very unspecific description of your problem. So unspecified that it's impossible to give you any advice.

  • Have you tested if the problem is caused by some plugin installed on your site? Try with all 3rd party plugins (including any 3rd party theme) disabled to find out if one of them is causing the problem. At least try to narrow down the possible reasons. Also check the error log on your server in case there's a log entry containing more info about what might be wrong.