Getting "Unexpected error while performing an AJAX call. Maybe the connection to the server is lost" on register
By ReaL
I have installed Elgg 1.12 in my GoDaddy hosting. The site was working fine until yesterday. Now, whenever anyone tries to register, clicking on the registration link on the login page, it is showing a bunch of error messages as "Unexpected error while performing an AJAX call. Maybe the connection to the server is lost"
I have tried checking the error log file, but no error is being shown.... The php version is 5.4.45.
Can anyone tell me why is this error being shown? Although, the registration is going fine...
Elgg Technical Support
Get support from other Elgg users
- Juho Jaakkola@juho.jaakkola
Juho Jaakkola - 0 likes
- ReaL@Real
ReaL - 0 likes
- Juho Jaakkola@juho.jaakkola
Juho Jaakkola - 0 likes
- ReaL@Real
ReaL - 0 likes
- Juho Jaakkola@juho.jaakkola
Juho Jaakkola - 0 likes
- Dave ONchE@DaveONchE
Dave ONchE - 0 likes
You must log in to post replies.Check that the site's URL in the advanced settings matches the actual site URL.
For example these two do not match:
Which would be the right one though?
My URL is : http://www.winningnote.net/elgg/
Well, you just told what the URL is. Now check whether the setting has identical value.
The URL setting is correct....but still whenever someone is trying to register, I am getting this error messages.
When I see the browser console message, it is showing as below...
http://www.winningnote.net/elgg/tags/autocomplete?q=bvv 403 (Forbidden)
That is most likely causing the AJAX error. Difficult to say why it is happening, because that is not Elgg's default feature, but provided by some third-party plugin.
That error is caused by what ever theme you are using to override the custom registration page. A line of code there is trying to connect to google fonts, you will see something like this in the plugin you are using to override custom index or Frontpage demo
<link href='http://fonts.googleapis.com/css?family=Open+Sans:400,300,300italic,400italic,800italic,800,700italic,700,600,600italic' rel='stylesheet' type='text/css'>
comment it out like this
<!-- <link href='http://fonts.googleapis.com/css?family=Open+Sans:400,300,300italic,400italic,800italic,800,700italic,700,600,600italic' rel='stylesheet' type='text/css'> -->
Load the page and try the registration again and lets see if its fixed.