an idea to help devs talk to users

How can the Elgg developers enhance their interactions with Elgg users? Comments, questions, and discussions encouraged!!

Forums, forums, forums!!!!!

Why in the world are there no forums here?

Take this from an 'elgg' newbie standpoint, though I am in no way new to working with systems online.

Seriously, it would help organize things so much better than having hundreds of different groups spread all over the place. I mean cmon.. if I want to talk themes, I have to find the theme group, if I want general questions, I have to find the general group, etc etc etc...

And then don't even get me going on looking up my history LOL.

I spent over an hour trying to find an old post I made my first day here. Search returned nothing, it's like the search function doesn't even realize there are groups on elgg.

Tags do nothing either... click on anyone's profile tag, and you get an empty page, still  can't figure out the logic there.

I understand that groups have their place, but seriously, is there anything better than a well setup forum for tech support dealing with users?

I run probably a dozen very large forum based websites, and with just a few clicks I can find pots I made years ago. Some forums even let me choose plugins where topics can be set as resolved/not resolved so I can simply go in and check the unresolved posts.

I'm not knocking elgg, as I am slowely coming to like it a lot. I'm just saying if you want 'real' interaction between devs and users, this whole group thing needs to get dumped quick....

I'd seriously love to hear from the opposing side, as to why in the world a multi-group help type system here is better than a well setup and run forum....

just my 2c... after the last hour of futily in looking for an old post to see if it was answered or not

  • we don't need no forums instead of intuition
    we don't need no group postings going out of control
    no dark sarcasm in the CMS gloom
    Elggsters - leave then site users alone
    Hey coders - leave them kiddies alone
    All in all it'd just another post on the wall
    All in all it'd just another post on the wall

    Semua di dalam semua itu baru saja posting lain di dinding
    Semua di dalam semua itu baru saja posting lain di dinding
    MENGAPA TIDAK SUPPORT FORUM????
    menyebabkan Anda tidak membayar untuk dukungan bodoh.
  • "wall" in social networking sites is copyrighted by facebook as an electronic messaging system.  You will be hearing from their lawyers shortly

Feedback and Planning

Feedback and Planning

Discussions about the past, present, and future of Elgg and this community site.