sorry.but how were u able to clear the cache....since it is a blank screen

removed from the data folder the files views and view_types, and the files from the views_simplecache

Quick update:

I have contacted arvixe support and after a check they have opened a ticket for further investigation

@Simone, I don't think you are supposed to remove those folders.

Could you please provide me your ticket number via Private Message?

Thanks!

Rodolfo Hernandez

Arvixe/Elgg Community Liaison

Please read: http://docs.elgg.org/wiki/DuplicateInstallation

Depending on possible changes of Elgg installation path, site url and path to data directory you might need to make some adjustments as described on the page linked above.

You might also need to update your .htaccess file (RewriteBase). Also, you need to check if mod_rewrite is running on the new server and AllowOverride is set to "All" for the Elgg install directory.

Deleting the cache dir and files in the data directory is okay. It will get re-created automatically. Of course, it's better to flush the cache via the admin section or by running the upgrade.php script. But to be able to do so, your site should not create 500 errors...

Hi Simone,

Our Management team has located your ticket and our support team is looking into your issue. If you have any questions please update your ticket: Elgg site - blank page. Thank you.

after enabling debug mode, this is the issue:

Fatal error: Call to undefined function elgg_in_context() in /home/s0rc3r3r/public_html/engine/lib/elgglib.php on line 1198

I've double check the data from previous web hosting and there are no corrupted files,

also installation path, data directory, site url and filestore data direcory have been setup properly following these steps:

http://docs.elgg.org/wiki/DuplicateInstallation#Database_Entries

@iionly .htaccess looks fine I've double check it with arvixe support

its the sql database most likely

Check the premission of the files and folders.

remove old htaccess file and create new one.