Exception #1403459094 after changing the host

Hello.

Few week ago I decided to change my hosting from a shared one to a Linux based VPS. I followed the instructions from this page http://docs.elgg.org/wiki/Duplicate_Installation, but unfortunately the end result is:

Fatal Error.

An unrecoverable error has occurred and has been logged. Contact the site administrator with the following information:

Exception #1403459094.

I couldn't find any information about this error, so I don't know from where to start with the "diagnosis" of the problem. The shared hosting was also with Linux, but with some proprietary control panel while the VPS is with Z-Panel, I can't remember what where the database and php versions. However most probably the error is caused by me while doing the steps from the page above, but I don't which step I messed up. So it would be great if someone know something about this error and what is the reason for it.

  • The exception number is the unix timestamp of the time/date the fatal error occured. In the server error log (Apache log and/or php error log) a log entry should get created for each fatal error. You can now either search in the server log for the exception number (which is included in the log entry) or you could convert the timestamp to a human readable date (http://www.gaijin.at/olsutc.php) and then look for log entries made at that time.

    Without more info it's quite impossible to tell you what might be the reason for the error. If the error log tells you more, you could give us more info.

    Do you get this error instead of the expected index page of your site or when does it occur? Maybe it helps to repeat all steps of the instructions.

  • Also what's your elgg version? Do you have a backup? List of third party plugins?
     

  • Can we please don't guess in those "error by timestamp" threads? It gives false sense that they're even remotely similar to each other. Situation is simple. We're hiding error message from logged out and non-admins and we need to get actual error before offering a solution. People tend to follow such blind shots instead of following the right way.