User's Profile Page Header Missing

I am working on setting up a new elgg 1.8 site.  One of the test users profile page does not display correctly; it did when it was first added.  All the other test users' profile pages display correctly.  Upon exaiming the source code to the page, the whole header is missing; the top of the page starts at <div class="elgg-widget-add-control">.  I am guessing that this is not a site wide problem but related to this one user account since all the other users's profile pages load correctly.  How could this have happened? Is there something stored in the database that determines or controls the header for each profile that has gotten corrupted or deleted and I can simply put back or correct?  I am a n00b and still have much to learn.  What I am hoping is that if something like this was to happen on the production site, I could easily get it back to normal so the the user does not lose their content by being forced to create a new account.